Service in Nordics

Outsourcing field Service
- for distributors and manufacturers

Our Outsourcing Service for laboratory and medical devices offers reliability and efficiency. Our goal is to ensure our distributions and manufacturer partners a flexible and cost effective technical service for their laboratory and/or medical devices in Finland. We offer ISO9001:2015 quality certified maintenance and repair services, a nationwide service and over 30 years of extensive experience. Services also in the Nordics and Europe.

Intermed as your Field Service Service Partner

We are a trusted and independent outsourcing service partner for your business. Our outsourcing service represents a true alternative to maintaining an in-house/field service department. We are familiar with working in factory laboratories, research laboratories, clean rooms, hospitals, day-care centres, next to patient beds, etc.

We offer

  • over 30 years of experience
  • a good reputation and well known company in the service field
  • high quality at every level of operation
  • support for your sales team
  • rapid response times throughout Finland
  • modern on-time device register

As our customer, you have at your disposal a service organisation consisting of over 30 skilled field service engineers and customer service personnel covering all of Finland.

Please contact us for more information.

Outsourcing Device Field Service - Benefits


  • Reduced operational expenditure by using our flexible work force whenever needed
  • Reduced labour, management, infrastructure, technology and tooling costs
  • Nationwide service network close to your customers
  • One stop Nordic service alternative, if needed
  • Increased customer satisfaction
  • Local field service engineers and local knowledge
  • Reduced response times
  • You can concentrate on your core business

Outsourcing Field Service - Coverage

Finland, Nordic and Europe

Your laboratory or medical devices can be in Finland, the Nordics or Europe and we will provide you with the same high quality services regardless of the device location.

The same high quality of service across the Nordics

Through cooperation with our sister companies in Sweden and Norway, we can deliver service agreements with the same high quality of service throughout the Nordics.

Unitronic AB and Unitronic AS is our partner in Nordics, with more than 35 years of experience in servicing medical equipment and laboratory and research equipment.

Together, we deliver cost-effective service, with the same high quality, throughout the Nordic region.

More information can be obtained from our customer service desk: or +358 9 773 1100

On-demand outsourcing Services

We offer a truly flexible outsourcing solution for all your laboratory and medical device service needs. Our service team is ready on-demand whenever you need it.